What Our Customers Think

“Just wanted to drop you a line to pass on thanks and compliments to you in respect of the service provided by Brandon.  He has been incredibly diligent and conscientious all week.  Self-motivated, considerate, polite and just a really nice guy to have around.  His work has been incredibly neat and tidy – really like the result. Many thanks to you for sending him our way, and many thanks to him for his efforts.”

– Mr P, Loddon

“David, who came to survey the property and Sam, who did the fitting of the alarm were a credit to your company.”

– Mrs E, Lowestoft

“We are very happy with the work done today. Ryan was tidy and very efficient in fixing the alarm system.”

– Mr & Mrs H, Great Yarmouth

“All your employees that I’ve met are only ever courteous and professional, and you all instil confidence….. and given the nature of what you do….. burglar alarms, and people feeling anxious and a bit vulnerable in their homes, that is supremely important….. so I just would like to congratulate you and your company for your work ethic, professionalism and service. Ben, especially is a first rate chap. It was, him who was the lead guy here when the system was installed two years ago, and he’s been brilliant updating it today….. as always….. talking me through a few options, Thanks again, and especially to yourself and to Ben.”

– Mr Grey, Lowestoft

“I wanted to call to say thank you for the great service I received today. Paul was very knowledgeable and I was most impressed with his work.”

“I would like to pass on my thanks to you and your staff especially Ben Halliday for the service you have all provided regarding the installation of the cameras at St Nicholas Church. Ben is a real credit to your company, he was most helpful and pleasant. I would have no hesitation in passing on your details to anyone who was looking for assistance in burglar alarms.”

“Your engineer Ryan and his junior Brandon were both very professional, polite & thorough.”

– Mr & Mrs Owen, Beccles

“We have always found your engineers to be friendly, courteous & professional. Your surveyor made very helpful suggestions.”

– Ms Blizzard, Norwich

“Absolutely fantastic service throughout.”

– Mr Thompson, Beccles

“The engineer took great detail insuring we understood all aspects before he left, he is very much a credit to himself and Broadland Security Alarms.”

– Mr & Mrs Bailey, Lowestoft

“Overall very good to excellent, a very customer centred service.”

– Mr Slate, Suffolk

“Our system was fitted by Ryan who explained everything in great details. He was very polite and nothing was too much trouble, we were very satisfied.”

– Mr & Mrs Barker, Gorleston

“Very happy with the service thank you!”

– Mr Brown, Lowestoft

“Ryan was a very polite and courteous young man who worked in a very professional manner. He is an outstandingly good representative of your company and an employee you should be very proud of.”

– Papworth Trust, Lowestoft

“The job was completed quickly and efficiently, the engineer was friendly and helpful.”

– Mrs Tasker, Reydon

“Very good initial response, followed by very thorough survey – same engineer fitted the system. Dave was very friendly and obviously very efficient.”

– Mr Wragg, Beccles

“Ben was very helpful & informative. We didn’t get other quotes, we went on merit and recommendation.”

– Mr & Mrs Wilsea, Lowestoft

“Very impressed with installers.”

– Mr Hunt, Redisham


If you would like a quotation, BSA will conduct a free survey at your property where we will discuss your requirements. We will then tailor our quotation according to the type of property you have and your individual needs.Contact Us